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You are here: Home FAQ's International Orders and Shipping

International Orders and Shipping

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Questions

 

Payment methods for international orders
Shipping options for international addresses
Duties and taxes
Unclaimed or refused packages
Tracking the status of your order

 

Answers


Payment methods for international orders

 

You can use PAYPAL checkout to pay for goods immediately in US dollars. There are two options in paying online.

Credit cards: Visa/MasterCard/Discover/American Express

Paypal: Owners of a paypal account can log into their account directly to make immediate payment

 

Telegraphic Transfer (in USA Dollars)
Make telegraphic transfers in US Dollars into Tummy Talk bank account. Customers will bear any processing charges imposed by remitting bank. You can contact us to receive wire transfer details.
Please email This e-mail address is being protected from spambots. You need JavaScript enabled to view it to advise of payment so that we can proceed with your order.

Western Union It is one of the easiest ways for customers to send money and stay connected almost anywhere in the world. Agent locations can be found in banks, travel agencies, post offices, airports, currency exchange offices, supermarkets, grocery stores, and check cashers. Please visit www.westernunion.com to find your closest location.Customers just have to fill out the required form and send the money to one of our Directors. Then, simply show the Agent clerk your identification card and give him/her the form, cash and sign the receipt. Within minutes, payment is available for pick-up at any Western Union Agent locations worldwide. Your receipt will have the MTC (Money transfer Control Number) that will allow you to track the status of your money transfer online. You can email Tummy Talk the MTCN# so we can proceed with your order.

 

MoneyGram

It is the safest, fastest way to send and receive money worldwide. International customers can send money to one of our Directors. Please contact us to find out the receiver’s name. You can visit your MoneyGram agent, taking some personal identification with you. Complete a simple ‘send’ form and hand this to the MoneyGram agent along with money you want to send and the transfer fee. You will be given a reference number. After sending the money, contact Tummy Talk to give us the reference number. In just 10 minutes the money will be ready to collect. Please visit www.moneygram.com to find the closest agent.

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Shipping options for international addresses


FEDEX – International Priority ShippingStandard: 1-3 business days FedEx International Priority is our most popular shipping service, with time-definite delivery to the U.S. and around the world.Delivery is 1 business day to ship to U.S., Canada, Mexico and the Caribbean from most countries. Reach major cities in Europe by 10:30 am typically in two business days. Note: Business days are Monday-Friday, excluding holidays. Saturday service is available in some countries.

For more information, please visit http://www.fedex.com/tt/services/intlpriority.html

FEDEX ESTIMATE WEIGHT- Shipping charges for some packages are based on the weight of the package. The price you are given when placing an online order is a rough estimate and sometimes it is necessary for us to adjust the price on your credit card. If you have any questions regarding the cost of shipping please give us a call and we will be happy to help!
Please email This e-mail address is being protected from spambots. You need JavaScript enabled to view it

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Duties and Taxes


International customers are responsible for any applicable import duties and taxes, which are levied once your package reaches your country. Tummy Talk ships your package DDU, "duties and taxes unpaid", and does not collect the duties and/or taxes and cannot predict what your particular charges may be. Please note that in some countries these charges can be anywhere between 10 – 50 % of the price of the goods that you've purchased. If you do incur these additional charges, they must be rendered in order for your package to clear customs.

If you refuse the items at the time of delivery, you will be charged the "return way" shipping costs (as charged by the shipping company and may cost more than the "to" charges), in addition to the original shipping charge that was paid to us to send the order.

We recommend that you please contact your local customs office for your country's regulations and policies regarding textile imports.

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Unclaimed or refused packages
All unclaimed or refused shipments returned to us by the shipping company are subject to "return way" shipping costs (as charged by the shipping company and may cost more than the "to" charges) plus the original shipping charge that was paid by us to send the order. There are no restocking charges for unclaimed parcels.

 

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Tracking the status of you order

You will be able to track your order via the automated e-mail you receive from us once your order is shipped. The e-mail will contain the tracking number for your order. Please visit http://www.fedex.com and enter tracking number in the box called ‘Track Shipments’.
If you have not received any tracking number, simply send us an email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it , quoting your order reference number. We will respond as soon as possible.

 

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